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To innovate. To enhance. To do IT… better. To consistently exceed customer expectations while providing exceptional business consulting and innovative technology solutions to those we serve.
![Joseph Bacigalupi](https://s44345.pcdn.co/itsd/wp-content/uploads/sites/21/2023/08/joseph-bacigalupi.jpg)
Joseph Bacigalupi
Deputy Chief Information Officer - Technical Services
The Technical Services Division offers services in infrastructure support that includes Desktop Support, Data Center operations, servers, including a high-performance VM farm, Oracle and SQL database design and support, enterprise-level backup services that include long-term cloud backup storage, and a 24/7 Service Desk for maintaining support for agencies and departments around the clock.
Technical Services provides the following services:
- Service Desk
- Enterprise E-mail and Office Productivity tools (Office 365)
- Desktop Support
- File Sharing and Print services
- Virtual Server (VMware) hosting and support
- Database hosting and support
- Directory Services and Identity Management
- Enterprise storage, backup, and restores