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To innovate. To enhance. To do IT… better. To consistently exceed customer expectations while providing exceptional business consulting and innovative technology solutions to those we serve.

Joseph Bacigalupi

Joseph Bacigalupi
Deputy Chief Information Officer - Technical Services

The Technical Services Division offers services in infrastructure support that includes Desktop Support, Data Center operations, servers, including a high-performance VM farm, Oracle and SQL database design and support, enterprise-level backup services that include long-term cloud backup storage, and a 24/7 Service Desk for maintaining support for agencies and departments around the clock.

Technical Services provides the following services:

  • Service Desk
  • Enterprise E-mail and Office Productivity tools (Office 365)
  • Desktop Support
  • File Sharing and Print services
  • Virtual Server (VMware) hosting and support
  • Database hosting and support
  • Directory Services and Identity Management
  • Enterprise storage, backup, and restores

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