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To innovate. To enhance. To do IT… better. To consistently exceed customer expectations while providing exceptional business consulting and innovative technology solutions to those we serve.
Gary Gooden
Deputy Chief Information Officer - Network Services
Network Services is committed to providing stable, cost-effective connectivity to its client agencies and departments. Our mission is the development and ongoing support of network infrastructure to enable applications that provide our users with rapid access to the people and information they need to make critical business decisions – anytime, anywhere, on any device.
We are a multidisciplinary division with expertise in:
- Deployment and support of Voice and Data Networks
- Wide-Area Networking / Local Area Networking
- Microwave and Public Safety Wireless
- Telephone Expense Management
- Unified Fax, IVR and Contact Center Technologies
Key Network Services
- Voice/Data/Wireless Strategy and Planning
- Voice/Data Infrastructure
- Telecommunications Carrier Management
- Managed Services
- Operator Systems and Directory Services
- Voice Mail Services
- Network Security and Internet Access
- Network Monitoring and Management
- Productivity Applications (Unified Communications / Contact Center Technologies)
- Public Safety Communication Networks
- Broadband Network Solutions (Microwave and Fiber)
- Network Cabling
- Data Network Support
Key Information Systems Security Services
- Network intrusion and detection
- Security awareness training
- Firewall monitoring and enabling
- Security vulnerability assessments
- Security policy compliance
- Review data access methodologies
- Create security policies
- Secure remote access to the County’s network
- Internet email SPAM filtering
- Internet usage reporting
