CalFresh clients are typically required to complete a yearly recertification and a semi-annual reporting process starting with a packet received by mail.  These processes may be completed by phone (888-472-4463), online, by mail, fax or in person.  Additionally, CalFresh clients are required to report certain changes within 10 days rather than waiting for the semi-annual or annual renewal process, such as:

• Income increases above a certain amount (determine your Income Threshold (IRT) in English or Spanish)
• If you are an Able Bodied Adult Without Dependents (ABAWD), you must report when you work or training hours drop to less than 20 hours a week or 80 hours a month.

Note: If your household has one elderly and/or a member with a disability who does not have earned income, you will need to recertify once every 24 months.  If your household consists only of elderly and/or members with disabilities who do not have earned income, you will need to recertify once every 36 months.  You will also need to complete a semi-annual report (SAR7) annually.

To speak with someone about changes to your income, address or household situation, call 888-472-4463 Monday–Friday, 8 a.m.–5 p.m.

Other Self-Service Options Available by Smart Phone, Tablet or Computer

BenefitsCal.com allows easy access from an Android phone, iPhone, iPad, tablet or computer for the following services:

• Check your case status
• Get current benefit amounts
• Check your renewal dates and renew benefits
• View your benefit balance
• Submit a photo of your verification
• Locate the nearest Human Services Agency Community Service Center or America’s Job Center using GPS or zip code lookup
• View your benefit balance
• Submit a photo of your verification