Child/Adult Abuse & Neglect Hotline: 805-654-3200
Customer Testimonials
“…went above and beyond successfully accomplishing all my needs with continued compassion, understanding, tolerance, genuine self, pro active, and a drive and passion for each individual , as well as very much passionate for our community. A continued job well done! 10/10 Stars for her Services and who she is each and everyday.”
Selfless & Professional
“She wasn’t just doing a job, she gave of herself. Social work is a selfless position, and her customer service stellar. She deserves the acknowledgement of making a world of difference in one person’s life, when I believed I was in a position where there was just no hope. This young lady proved me wrong and gave me the motivation to move forward. Her sincerity was genuine, and her professionalism was one that would more than benefit any organization and mission to do for the good of others. Her selfless disposition comes naturally. Thank you and please acknowledge her a round of applause. My world is a better place today!”
Courtesy & Respect
“Thank you so much. Every time I come here, I am always treated with excellent courtesy and respect. GREAT STAFF.”
Courteous Staff in Action
“The lady who helped me was a delight. She was very polite and courteous. She was very professional and helpful. Also, the receptionist did a good job. She greeted most graciously and was very friendly.”
Impressive Customer Service
“I came just before 4:30 p.m. yet the case worker and her supervisor brainstormed why my food stamps card was not being ‘read’ by my local Vons supermarket. They determined that I needed a replacement food stamps card, updated my balance, and issued my replacement card that same appointment… even though I was a walk-in without an appointment. I was impressed with this case worker’s professionalism and determination to solve the problem at the end of her work day. A job well done indeed. It makes me proud to be born and raised in Ventura.”
Courteous & Efficient Staff
(Original feedback in Spanish)
“I am very satisfied with the help that they gave me, they were very kind and solved my problem quickly.”
Satisfaction scores represent January – December 2022 data compiled from 14 Survey Kiosks located throughout Ventura County
Courteous & Efficient Staff
(Original feedback in Spanish)
“Very well served, the wait took a little while, but excellent service by the person who attended me.”
Knowledgeable & Courteous Staff
(Original feedback in Spanish)
“Very grateful for the attention and information provided, thank you.”
