CEO Ventura County Executive Office

Ventura County Government Center
Hall of Administration Building, Fourth Floor
800 S. Victoria Ave.
Ventura, CA 93009-1940

Service Excellence

Estelle Bussa
Estelle Bussa
Senior Deputy
(805) 654-2650

Service Excellence Program Ventura County - 2016 CSAC Challenge Award Winner
Service Excellence
Program Accomplishments

Our Approach

Program Overview
Frequently Asked Questions
Glossary of terms

Examples of Improvements

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Keys to Success

Purpose: Customer Value
Focus: System of Work
VCMC Family Residency Program
Collaboration
Recognition
Staff Development
Green Belt training gave me the credibility and confidence needed to suggest changes to processes. Green Belt Student
Statapult Team Exercise
Facilitation Practice
I feel empowered by the tools taught in class to tackle areas in need of continuous process improvement. Green Belt Student
Brainstorming
First SIPOC

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Contact Info

  • County of Ventura
  • 800 S. Victoria Ave.
  • (805) 654-5000
  • webmaster@ventura.org
  • www.ventura.org
  • Find our other offices
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